Privacy policy

Privacy Policy

Last updated: May 1, 2026

This Privacy Policy describes how KixCustom ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from kixcustom.com (the "Site").

Information We Collect

When you visit the Site, place an order, or contact us, we may collect:

  • Contact information: name, email address, phone number, shipping and billing address
  • Order information: products purchased, design preferences, reference images you send us, payment details (processed securely by our payment provider)
  • Device information: browser type, IP address, pages visited, and how you interact with our Site (collected automatically via cookies and similar technologies)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your custom orders
  • Communicate with you about your order, including tracking and support
  • Improve our products, website, and customer experience
  • Send marketing emails, if you've opted in (you can unsubscribe anytime)
  • Prevent fraud and maintain the security of our Site

Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as:

  • Payment processors (to securely process your payment)
  • Shipping carriers (to deliver your order)
  • Email/marketing service providers (if you've subscribed to updates)

These providers only access the information necessary to perform their services.

Cookies

We use cookies and similar technologies to operate our Site, remember your preferences, and understand how our Site is used. You can adjust your browser settings to refuse cookies, though some features of the Site may not work properly as a result.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain uses of it. To exercise these rights, contact us using the details below.

International Shipping

Since we ship worldwide, your information may be processed and stored in countries other than your own, which may have different data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

📧 support@maxkickz.com
📞 +1 (928) 543-9399